Pros
- A wide variety of home warranty plans
- A choice of getting a cash payout or replacement upgrade
- Online portal & mobile app
- Vetted technicians
Cons
- Doesn't service nationwide
Overview
Liberty Home Guard is a home warranty provider that is heavily focused on its customers. The company believes that a problem in your home is a problem in theirs. They provide a number of home warranty plans that allow consumers to have the option to choose the best one for them and their needs.
Liberty Home Guard extensive claim reimbursement and has pioneered programs that give you the option between getting cash payouts or replacement upgrades. Liberty Home Guard vets all technicians to make sure they’re fit to serve consumers well.
Online Portal & Mobile App
With an online portal and a mobile app, Liberty Home Guard allows you to access and manage your policy and file claims from anywhere and at any time. Having additional means of communication with your policy provider negates the need to call customer service and wait on hold. You can have everything you need right in front of you and file a claim within minutes.
Vetted Technicians
LHG hires no one but the best service providers that they deem “LHG Certified”.
Meaning that all technicians are vetted and go through a thorough interview process.
LHG also has algorithms that allow the company to see customer satisfaction and technician quality at all times.
Doesn’t Service Nationwide
Unfortunately, LHG doesn’t service every state in the United States.
However, the company services 40 states and D.C. currently, which is still impressive for a home warranty company.
Here is a list of all the states LHG services: Arizona, Alaska, Arkansas, Alabama, Colorado, Connecticut, District Of Columbia, Delaware, Florida, Georgia, Idaho, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Massachussettes, Missouri, Minnesota, Montana, Nebraska, Nevada, New Jersey, New York, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Dakota, South Carolina, Tennessee, Texas, Utah, West Virginia and Virginia,
| ITEM | Appliance Guard
Plan | System Guard
Plan | Total Home Guard
Plan |
|---|---|---|---|
| Water Heater |  | | |
| Air Conditioning | | | |
| Garbage Disposal | | | |
| Garage Door Opener | | | |
| Dishwasher | | | |
| Clothes Dryer | | | |
| Clothes Washer | | | |
| Refrigerator | | | |
| Oven | | | |
| Stove/Cooktop | | | |
| Electrical System | | | |
| Plumbing | | | |
| Ductwork | | | |
| Heating System | | ||
| Ceiling Fans | | | |
| Built-In Microwave | | | |
| Pools and Spas | | ||
| Sump Pump | | ||
| Central Vacuum | | ||
| Well Pump | | ||
| Additional Spa | | ||
| Septic System & Septic Sewage & Ejector Pump | | ||
| Stand Alone Freezer & Refrigerator | | ||
| Deductible Fee | $60 | $60 | $60 |
Appliance Guard Plan (Starts at Less than $1 a Day)
Systems Guard Plans (Starts at Less than $1 a Day)
Total Home Guard Plan (Starts at Less than $1.50 a Day)
CHOICE OF CASH PAYOUT OR REPLACEMENT UPGRADE
Liberty Home Guard has something most home warranty providers don’t.
They allow customers to choose how they want to receive claim reimbursement.
The customers can decide on a cash payout or they can request a replacement upgrade.
This means that customers always have the choice between repairs and replacements of systems or appliances.
Having this kind of flexibility with your home warranty company gives you more options and makes sure you’re satisfied with your claim reimbursements.
A lot of people can’t confidently say they are satisfied with their home warranty company’s claim reimbursements.
So, knowing that Liberty Home Guard has options can give its consumers peace of mind.
