I had a great experience with the customer service manager, Jimmy **. He patiently answered all my questions and guided me in choosing the perfect plan for basic coverage. The monthly charges were very reasonable, and it gave me peace of mind knowing that I would be covered if any repairs were needed. What’s even better is that they promise to send a service technician within 24 hours of making a service call. That’s really important to me because it assures me that the repairs will be taken care of as soon as possible, and that’s a big relief.

I recently made a claim for my air conditioning unit, which is part of our twice-yearly maintenance plan. When the technician came to inspect the system, he discovered a burnt plug and receptacle in the attic. Thankfully, he replaced them and AHS covered the cost. I’m really grateful he found it because it could have potentially caused a fire.