American Home Shield is a reputable provider of home warranty services operating across the contiguous United States. The company offers three distinct home warranty plans, priced between $29.99 to $89.99 per month, and with a service fee of either $100 or $125. These plans offer comprehensive coverage for issues such as rust, insufficient maintenance, and faulty repairs, which are often excluded by other providers. It is important to note that all plans come with a contractual obligation.

American Home Shield (AHS) is one of the top home warranty companies in the country, with its headquarters in Memphis, Tennessee. The company has paid claims worth over $2 billion for its customers in the past five years. They offer three comprehensive plans designed to ensure the proper functioning of household systems and appliances, regardless of their age or condition. Additionally, American Home Shield stands behind its work with a 30-day workmanship guarantee, and serves customers across the contiguous United States.

American Home Shield offers three distinct plans, namely – ShieldSilver, ShieldGold, and ShieldPlatinum, all of which provide their customers with the option of two trade service call fees, $100 or $125, determining the total monthly cost. While these service fees may seem higher than those offered by other providers, the overall monthly costs are comparatively more affordable, which may result in a balanced cost structure for customers.

American Home Shield provides coverage for plumbing, cooling, heating as well as electrical systems without any cap on the total service cost. This implies that the company does not deny coverage for any service request that is grounded on the total cost incurred. However, the coverage limit for appliances varies depending on the plan selected. Additionally, customers have the option of adding coverage for additional items such as the sump pump protection or the pool and spa coverage at an affordable cost of just $4.99 monthly.

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American Home Shield offers three different plans to choose from:

• ShieldSilver: ShieldSilver is a systems plan inclusive of heating and cooling systems, plumbing and electrical systems at an affordable price. However, it does not provide coverage for roof leaks or appliances.
• ShieldGold: ShieldGold is a more comprehensive plan that provides coverage to both systems and appliances. The appliance coverage limit is set at $3,000 for every appliance, which is considered quite high when compared to the industry average. Similar to ShieldSilver, roof leaks are not covered under ShieldGold.
• ShieldPlatinum: For those seeking the most comprehensive coverage, ShieldPlatinum is the best choice. It covers everything included in ShieldGold, including roof leaks up to $1,500 per year. The appliance coverage limit is raised to $6,000 that is sufficient to cover the cost of some upmarket appliances. ShieldPlatinum also provides coverage for permits, code violations and modifications costing up to $1,000 per year, along with an unlimited air conditioner refrigerant amount.

American Home Shield offers a flexible service fee structure that allows customers to choose the amount they are comfortable paying. By opting for $125 as service fee, customers can avail a monthly savings of $10. This feature provides customers with greater control and flexibility in managing their home warranty costs, while also incentivizing them to opt for a higher service fee to enjoy cost savings.

American Home Shield provides a range of discounts and incentives for customers to avail. AARP members are eligible for discounted rates, and customers insuring multiple residences can avail a discount of $50. Additionally, current members can enjoy a $25 Amazon gift card by referring a friend to the service. Customers can also access discounts on appliances and air filters through their account. These discount options are designed to provide value to customers, while also encouraging them to refer friends and family to the service.

Apart from its list of offers and services, American Home Shield has certain services that are not covered by them. These include:

• Procedural maintenance
• Chimneys, exhaust lines, flues or other venting
• Cosmetic defects requiring repair or remediation
• Computerized, electronic or the home management systems
• Fire sprinkler systems, solar energy systems or radon monitoring systems and components
• Installation, replacement, repair or the modification of defective/ recalled items
• Correcting and restoring damage resulting from exposure to hazardous materials
• Costs associated with carpentry, construction, or modifications required for removing, relocating, or installing equipment
• Restoration of floor coverings, tiling, walls, paint, cabinets or countertops
• Damage resulting from acts of God

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To initiate a claim service request:

1. Customers can login to their account or access the service request page and provide their contract details.

2. Select the specific items that require servicing and submit the request.

3. The trade service call fee must be paid, and contact information should be updated to ensure seamless communication.

4. Upon successful submission, customers will receive confirmation that includes the assigned contractor’s information.

American Home Shield typically contacts a qualified technician from its extensive network of local contractors within the next 48 hours of receiving the service request to initiate the service process.

Choice Home Warranty offers two plans, which is less than the three plans offered by American Home Shield.

The two plans from Choice provide coverage for essential home systems, such as heating, electrical, and plumbing, in addition to major appliances, including ovens and dishwashers. The Total Plan, which is the highest tier plan, provides the most extensive coverage.

In contrast, American Home Shield’s ShieldSilver plan provides coverage for home systems, while the ShieldGold and ShieldPlatinum plans provide coverage for both home systems and major appliances.

American Home Shield offers three comprehensive warranty plans with generous coverage limits. Although its service fees may be comparatively higher than other providers, the company’s unique feature of allowing customers to choose their preferred service fee may be appealing to certain homeowners. Ultimately, this allows customers to have greater control and flexibility in managing their home warranty costs.