So far, I have never had a bad experience with them. I have been with HSC for just 9 months now, and they have always answered back with the right answers for my queries. 2 months back, my washing machine stopped draining water and it was not a pleasant experience. Within 2 days I had a huge pile of clothes that needed to be washed. I made a claim about it and they sent a service guy to check the problem and have it repaired.
They had to replace a part of the machine and everything was sorted thankfully in 4 days.
The best Customer service I have experienced!
Jimmy, the Service Manager at Choice was quick to answer all my questions. In fact, he offered me with the most comfortable choice after hearing and understanding all my needs for a basic coverage. The plan he offered had a reasonable monthly fee and gave me absolute peace of mind for any future repairs, if and when needed.
It was so easy to submit a claim. The process went very smoothly and the service call technician was friendly to hear my complaint and also answer back all my queries.
To justify the claim, he also explained the policy and made sure to explain what all was covered.
The Questions You Should Be Asking Your Home Warranty Company All homeowners, especially those with older homes, should have an appliance warranty plan.
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